Nursing home quality measures come from Heritage Health-Normal resident assessment data that nursing homes routinely collect on the residents at specified intervals during their stay. These measures assess the Heritage Health-Normal resident's physical and clinical conditions and abilities, as well as preferences and life care wishes. These assessment data have been converted to develop quality measures that give consumers another source of information that shows how well Heritage Health-Normal is caring for their resident's physical and clinical needs
These quality measures were selected because they are important. They show ways in which nursing homes are different from one another. There are things that nursing homes can do to improve their quality measure percentages. The quality measures have been validated and are based on the best research currently available.
|Quality Measure||Facility Score||National Average|
Each nursing home that provides services to people with Medicare or Medicaid is required to make the results of its last full inspection available at the nursing home for the public to review. If an inspection team finds that a nursing home doesn't meet a specific standard, it issues a deficiency citation. The federal government may impose penalties on nursing homes for serious deficiencies or for deficiencies that the nursing home fails to correct for a long period of time. For example, Medicare may assess a fine, deny payment to the nursing home, assign a temporary manager, or install a state monitor.
These inspections assess whether the nursing home meets certain "minimum" standards. If a nursing home has no deficiencies, it means that it met the minimum standards at the time of the inspection. Inspections don't identify nursing homes that give outstanding care.
While reading these reports, keep in mind that the quality of a nursing home may get much better or much worse in a short period of time. These changes can occur when a nursing home's administrator or ownership changes, or when a nursing home's finances suddenly change.
|Survey Date||Survey Type||Scope||Severity||Deficiency|
Heritage Health-Normal is a For Profit - Corporation nursing home
|Name||Owner Type||Role||Ownership Percentage|
|FEHRENBACHER, DAVID||Individual||DIRECTOR||NOT APPLICABLE|
|HART, BENJAMIN||Individual||OFFICER||NOT APPLICABLE|
|HART, CRAIG||Individual||5% OR GREATER DIRECT OWNERSHIP INTEREST||NO PERCENTAGE PROVIDED|
|HERITAGE ENTERPRISES INC||Organization||5% OR GREATER DIRECT OWNERSHIP INTEREST||NO PERCENTAGE PROVIDED|
|HOSELTON, CONNIE||Individual||OFFICER||NOT APPLICABLE|
|JEFFERSON, DAVID||Individual||5% OR GREATER DIRECT OWNERSHIP INTEREST||NO PERCENTAGE PROVIDED|
|JEFFERSON, TIMOTHY||Individual||5% OR GREATER DIRECT OWNERSHIP INTEREST||NO PERCENTAGE PROVIDED|
|LOWNEY, CHERYL||Individual||OFFICER||NOT APPLICABLE|
|UNDERWOOD, DAVID||Individual||OFFICER||NOT APPLICABLE|
|WEGNER, CYNTHIA||Individual||MANAGING EMPLOYEE||NOT APPLICABLE|